Privacy Policy

Last updated: December 2024

1. Introduction

StoreAuditor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, and password when you create an account.
  • Payment Information: Billing details processed securely through our payment provider.
  • Communication: Information you provide when contacting support.

Information from Shopify

  • Store Data: Product information, SEO metadata, and images accessed via Shopify API.
  • OAuth Tokens: Secure tokens to access your Shopify store (we never store your Shopify password).

Automatically Collected Information

  • Usage Data: Pages visited, features used, and actions taken.
  • Device Information: Browser type, operating system, and IP address.
  • Cookies: Session and preference cookies for functionality.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our service
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to inquiries and offer support
  • Improve our service and develop new features
  • Monitor usage and detect security issues
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate our service (hosting, analytics, payment processing).
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS) and at rest
  • Secure OAuth token storage
  • Regular security audits
  • Access controls and monitoring

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt-out of marketing communications

8. Cookies

We use essential cookies for functionality and optional analytics cookies to improve our service. You can control cookies through your browser settings.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: